System Administrator (m/f/d)

User Support: Receive, record, and handle user requests (incidents, inquiries, consulting), diagnose and resolve software and hardware issues, advise employees on using IT services.

Workstation Management: Setup and support of Windows and application software.

Access and Account Management: Create, modify, and delete user accounts; assign access rights to systems and resources (AD, M365, business systems); ensure compliance with the principle of least privilege.

Server and Basic Infrastructure Support: Basic server administration; monitor network services (DNS, DHCP, file servers, etc.); monitor system status and respond to incidents.

Documentation and Inventory: Maintain knowledge base, FAQs, user guides, and document typical incidents and solutions; manage IT equipment and software inventory (licensing, tracking).

Information Security (Operational Level): Ensure compliance with the company’s information security and IT policies; monitor OS and software updates, antivirus protection; respond to suspicious incidents and escalate to responsible personnel.